Monthly Archives: March 2009

Book: “Teaching Patients with Low Literacy Skills”

I am a health educator and I need to teach a class to students with low literacy skills:

Teaching Patients with Low Literacy Skills can be read and downloaded here. The book is now considered a classic text in health literacy –


Health Literacy and Older Adults

I serve older adults and I need to talk to them about their health care needs:

A quick guide to health literacy and older adults –

A Training Program by AHRQ for Pharmacists

I am a pharmacist and I need to communicate with adults who have low literacy skills:

A training program by AHRQ for pharmacists about low health literacy and implications of this problem for the delivery of health care services –

National Standards on Culturally and Linguistically Appropriate Services (CLAS)

I work at a health care facility and I need to know the standards for culturally and linguistically appropriate service.

Department of Health and Human Services, Office of Minority Health – National Standards on Culturally and Linguistically Appropriate Services (CLAS) –
Website (use Cultural Competency tab):